{"id":10,"date":"2026-02-21T11:01:19","date_gmt":"2026-02-21T11:01:19","guid":{"rendered":"https:\/\/nolk.ee\/?page_id=10"},"modified":"2026-03-30T18:43:36","modified_gmt":"2026-03-30T16:43:36","slug":"tagastus","status":"publish","type":"page","link":"https:\/\/nolk.ee\/en\/tagastus\/","title":{"rendered":"Return and refunds"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"10\" class=\"elementor elementor-10\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3cc25896 e-flex e-con-boxed e-con e-parent\" data-id=\"3cc25896\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c344b2 elementor-widget elementor-widget-spacer\" data-id=\"5c344b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d369644 elementor-widget elementor-widget-text-editor\" data-id=\"5d369644\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"otQkpb\" role=\"heading\" aria-level=\"3\" data-animation-nesting=\"\" data-sfc-cp=\"\" data-processed=\"true\"><h3 id=\"privaatsuspoliitika-n\u00e4idis\">Returns and refunds<\/h3><\/div><div data-sfc-cp=\"\" data-hveid=\"CAUQAA\" data-processed=\"true\">\u00a0<\/div><div data-sfc-cp=\"\" data-hveid=\"CAUQAA\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAUQAA\" data-processed=\"true\"><strong class=\"Yjhzub\" data-processed=\"true\">1. Right of return (14 days)<\/strong><\/div><div data-sfc-cp=\"\" data-hveid=\"CAUQAA\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAUQAA\" data-processed=\"true\">1.1 According to Estonian law, you have the right to return the product <strong class=\"Yjhzub\" data-processed=\"true\">In 14 days<\/strong> ,when you recieved the product. The product to be returned must be unused, in the original packaging and in the same condition as when you received it.<\/div><div data-sfc-cp=\"\" data-hveid=\"CAYQAA\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAYQAA\" data-processed=\"true\"><strong class=\"Yjhzub\" data-processed=\"true\">2. Return process<\/strong><\/div><div data-sfc-cp=\"\" data-hveid=\"CAYQAA\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAYQAA\" data-processed=\"true\"><span style=\"font-style: inherit; font-weight: inherit;\">2.1 Email us your return request to <\/span><strong class=\"Yjhzub\" style=\"font-style: inherit;\" data-processed=\"true\">nolklures@gmail.com<\/strong><span style=\"font-style: inherit; font-weight: inherit;\">\u00a0in 14 days<\/span><\/div><div data-sfc-cp=\"\" data-hveid=\"CAYQAA\" data-processed=\"true\">\u00a0<\/div><p><span class=\"T286Pc\" data-sfc-cp=\"\" data-processed=\"true\">2.2 Include the order number and the name of the product to be returned in the message.<\/span><\/p><p><span class=\"T286Pc\" data-sfc-cp=\"\" data-processed=\"true\">2.3 Return the product <strong class=\"Yjhzub\" data-processed=\"true\">to any Hiiumaa K\u00e4rdla parcel machine<\/strong>\u00a0no later than 14 days after submitting the return request.<\/span><\/p><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAgQAA\" data-processed=\"true\"><strong class=\"Yjhzub\" data-processed=\"true\">3. Return costs<\/strong><\/div><div data-sfc-cp=\"\" data-hveid=\"CAgQAA\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAgQAA\" data-processed=\"true\">3.1 The customer pays the direct costs associated with returning the goods (e.g. postage), unless the product was defective or did not correspond to what was ordered.<\/div><div data-sfc-cp=\"\" data-hveid=\"CAkQAA\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAkQAA\" data-processed=\"true\"><strong class=\"Yjhzub\" data-processed=\"true\">4. Refund<\/strong><\/div><div data-sfc-cp=\"\" data-hveid=\"CAkQAA\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAkQAA\" data-processed=\"true\">4.1 After receiving and inspecting the returned product, we will return the money to your bank account as soon as possible, but no later than within 14 days.<\/div><div class=\"Fwa2Od\" data-animation-skip=\"\" data-signal-inputs=\"scS1X=ak8ksb_1z\/scS1X\" data-ved=\"2ahUKEwjZ4cHzuOqSAxXiFRAIHcB3AMsQ3s0SegQICxAE\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAwQAA\" data-processed=\"true\"><strong class=\"Yjhzub\" data-processed=\"true\">5. Defective product<\/strong><\/div><div data-sfc-cp=\"\" data-hveid=\"CAwQAA\" data-processed=\"true\">\u00a0<\/div><div class=\"Y3BBE\" data-sfc-cp=\"\" data-hveid=\"CAwQAA\" data-processed=\"true\">5.1 If the product is defective, please contact us immediately to arrange a product exchange or refund.<\/div><div class=\"Fsg96\" data-sfc-cp=\"\" data-processed=\"true\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Tagastuspoliitika \u00a0\u00a01. Tagastamis\u00f5igus (14 p\u00e4eva)\u00a01.1 Vastavalt Eesti seadustele on teil \u00f5igus tagastada toode 14 p\u00e4eva jooksul alates kauba k\u00e4ttesaamisest. Tagastatav [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"NOLK","author_link":"https:\/\/nolk.ee\/en\/author\/nolk\/"},"uagb_comment_info":0,"uagb_excerpt":"Tagastuspoliitika \u00a0\u00a01. Tagastamis\u00f5igus (14 p\u00e4eva)\u00a01.1 Vastavalt Eesti seadustele on teil \u00f5igus tagastada toode 14 p\u00e4eva jooksul alates kauba k\u00e4ttesaamisest. Tagastatav [&hellip;]","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nolk.ee\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nolk.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nolk.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nolk.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nolk.ee\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":5,"href":"https:\/\/nolk.ee\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":2040,"href":"https:\/\/nolk.ee\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/2040"}],"wp:attachment":[{"href":"https:\/\/nolk.ee\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}